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Item #:
210571224
Cost to Serve Analytics: Strategise for success: A practical roadmap for customer service efficiency Paperback June 1, 2024
Item #:
210571224
TMT 93
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Product Details
| Publisher | Aston Campbell Associates |
| Publication date | June 1, 2024 |
| Language | English |
| Print length | 108 pages |
| ISBN-10 | 1068623403 |
| ISBN-13 | 978-1068623400 |
| Item Weight | 13.3 ounces (377.06 grams) |
| Dimensions | 8.27 x 0.26 x 11.69 inches (21 x 0.7 x 29.7 cm) |
Product Description
Cost to Serve Analytics: Strategise for success: A practical roadmap for customer service efficiency Paperback June 1, 2024
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Customer Questions & Answers
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Who is the target audience for Cost to Serve Analytics?
Answer: This book is designed for senior leaders, transformation professionals, and project managers. -
Question:
What resources are available beyond the book?
Answer: There is a growing ecosystem of implementation resources, templates, tools, and the Cost to Serve Calculator. -
Question:
How does this book help with cost management?
Answer: It uncovers hidden costs, establishes baselines, and helps prioritize improvement activities for the greatest impact.
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TMT 93
This product is not Fulfilled by Ubuy and can take minimum 10 days in delivery. We might cancel the product from the order and refund you if any issue arise with the delivery of this product.
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- Equip your organization with tools to quantify waste and capacity demands.
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- Transform your organization without relying on external consultants.
- Create a management capability to continuously measure cost consumption.
- Shift from reactive cost-cutting to planned savings while preserving service quality.
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